Privacy Policy

Last updated on June 15, 2025

Lydiam ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services.

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Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Full name, date of birth, government-issued ID
  • Contact Data: Email address, phone number, mailing address
  • Financial Data: Bank account details, crypto wallet addresses, transaction history
  • Technical Data: IP address, browser type, device information, usage logs
  • Compliance Data: KYC/AML documentation, source of funds, risk assessment information

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How We Use Your Information

We use your data to:

  • Verify your identity and meet regulatory requirements
  • Facilitate crypto-fiat transactions securely
  • Provide customer support and account services
  • Monitor and improve our services
  • Comply with legal obligations and prevent fraud

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Legal Basis for Processing

We rely on one or more of the following legal bases:

  • Performance of a contract
  • Legal obligations (e.g., anti-money laundering laws)
  • Legitimate interests (e.g., improving service delivery)
  • Consent (where applicable)

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Sharing Your Information

We may share your data with:

  • Regulatory bodies and law enforcement (as required)
  • Financial institutions or payment processors
  • Professional advisors (e.g., auditors, legal counsel)
  • Service providers and cloud storage partners

We do not sell your personal data.

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Data Storage & Security

Your data is stored on secure servers, with appropriate encryption and access controls. We implement physical, technical, and administrative safeguards to protect your data from unauthorized access or disclosure.

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Data Retention

We retain personal data only as long as necessary for the purposes it was collected, including satisfying legal, regulatory, tax, or reporting obligations.

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Your Rights

Subject to applicable laws, you have the right to:

  • Access or correct your data
  • Request deletion or restriction of processing
  • Object to data use in certain cases
  • Withdraw consent where processing is based on it

To exercise these rights, please contact us at: privacy@lydiam.io

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International Transfers

Your data may be transferred to jurisdictions outside your country of residence. We ensure appropriate safeguards are in place where required.

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Cookies

We use cookies to improve user experience and analyse site usage. You can manage cookie preferences via your browser settings.

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Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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Contact

For any privacy-related concerns, contact:

Lydiam Compliance Team
Email: privacy@lydiam.io

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