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Fraud Awareness

Last updated: June 2026

We want to help you stay safe from fraud. Criminals sometimes impersonate legitimate financial firms, including by misusing company names, logos and the names of staff. This page explains how we will and will not contact you, how to recognise common scams, and how to report anything suspicious.

1. How we will and will not contact you

  • We will never ask you to send funds to a personal account or to an account in the name of an individual member of staff.
  • We will never ask for your passwords, full security credentials or one-time passcodes.
  • We will never pressure you to act immediately, to bypass checks, or to keep a transaction secret.
  • We will only request payments to accounts confirmed through our official onboarding and agreement process.
  • If you are ever unsure whether a communication is genuinely from us, do not act on it. Contact us directly using the details on this website to verify.

2. Common types of fraud to watch for

  • Impersonation, where someone claims to be from Lydiam Group using a similar name, email domain, website or social media profile.
  • Phishing, where you receive emails or messages with links or attachments designed to steal your information or credentials.
  • Advance-fee fraud, where you are asked to pay a fee up front to release funds, returns or an account.
  • Fake investment or returns, where guaranteed or unusually high returns are promised. We do not promise or guarantee returns.
  • Recovery scams, where someone offers, often for a fee, to recover money you have already lost to a previous scam.

3. How to verify a genuine communication

Check the sender's email domain carefully, as fraudsters often use addresses that look similar to genuine ones. Do not rely on contact details provided in an unexpected message. Instead, use the contact details published on this website. If a request involves payments, account changes or urgency, verify it through your established contact at Lydiam before acting.

4. How to report fraud or suspicious activity

If you believe you have been targeted by someone impersonating Lydiam Group, or you have received a suspicious communication, please contact us at info@lydiamgroup.com with the details, including copies of any messages and the sender's details. If you believe you have suffered financial loss or that a crime has been committed, you should also report it to your local law enforcement and, where relevant, your bank.

5. Contact

To report a concern or verify a communication, please contact us at info@lydiamgroup.com.